Personal Information Notice

Our Approach to Privacy

We aim to provide a reliable online service while respecting the privacy of customers and visitors. Personal information is handled with appropriate safeguards throughout its use.

Types of Information

The information we process may include:

• name and contact details;
• billing or delivery information;
• order history;
• customer service messages;
• technical information relating to website activity.

Why We Process Data

Personal information helps us manage purchases, provide support, communicate important information about orders and maintain the performance and security of our website.

Keeping Information Secure

We apply organisational and technical measures intended to protect personal data against loss, misuse, unauthorised access or accidental disclosure.

Service Partners

Certain activities may be carried out with the assistance of third-party providers. These may include payment processing, delivery, website hosting and technical support. Access to information is limited according to the service required.

Data Accuracy

We take reasonable steps to keep personal information accurate and relevant. Customers may contact us where their information needs to be updated.

Retention and Disposal

Information is not kept indefinitely. When there is no longer a suitable reason to retain particular data, it may be deleted or anonymised in accordance with our procedures.

Exercising Your Rights

Your rights may include requesting access to personal information, correcting inaccurate data and asking for certain processing to be restricted or stopped, subject to applicable law.